Terms of services
Our Terms of Services
TERMS OF SERVICE — BLANKS DIRECT
Welcome to Blanks Direct. By accessing our platform, registering a trade account, or submitting a wholesale order, you agree to be bound by the commercial terms and conditions outlined below.
Terms of Service & Wholesale Operating Rules
1. Overview & Commercial Scope
Blanks Direct (blanks-direct.cappingsa.co.za) operates strictly as a B2B wholesale supply portal for unbranded headwear and blank apparel. These terms govern all transactions, cart validation rules, and dispatch protocols between Blanks Direct and the buyer.
2. Minimum Order Quantity (MOQ) Rule
To maintain tiered wholesale pricing and operational efficiency, Blanks Direct enforces a strict Minimum Order Quantity (MOQ) of 25 total units per order across our catalog.
*Orders placed below the 25-unit minimum threshold will not be processed under standard wholesale terms, and standard retail pricing schedules will apply.
3. Unbranded Products & Customization
All headwear and apparel supplied through Blanks Direct are sold strictly in their raw, unbranded state. We do not provide in-house embroidery, screen printing, or branding application on this wholesale platform. Products are supplied directly for third-party decorator customization.
(For turn-key custom branding services, buyers may route their order to our parent division at Capping SA).
4. Pricing & Stock Availability
Wholesale pricing displayed across our site reflects volume trade rates. Stock levels are updated regularly; however, if a chosen SKU or color variant becomes unavailable on the warehouse floor following order placement, our support team will contact you immediately to arrange a product substitution, backorder allocation, or prompt refund.
5. Courier Logistics & Title Transfer
Blanks Direct coordinates direct door-to-door courier dispatch from our distribution desks straight to your provided address.
- Buyers are responsible for supplying complete, accurate physical street addresses and valid contact numbers during checkout.
- Once a courier waybill is generated and the parcel is scanned out of our dispatch bay, transit times are governed by the operational conditions of our designated logistics partners.
6. Order Amendments & Cancellations
Due to our automated warehouse picking workflows, orders enter the dispatch queue rapidly upon payment clearance. Requests for order cancellations, address updates, or SKU modifications must be submitted immediately to our support desk and cannot be guaranteed once warehouse picking has commenced.
Terms & Account Inquiries
If you have questions regarding trade account terms, bulk invoicing, or site policies, please reach out directly:
Email: cappingsa4u@gmail.com