our Delivery & MOQ Policy

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Key Ordering & Delivery Terms

Delivery & Wholesale MOQ Policy

At Blanks Direct, we operate a direct-from-warehouse dispatch model. By shipping bulk orders straight from our distribution floor to your shop or business door, we keep lead times short and pricing strictly at true wholesale levels.

Key Ordering & Delivery Terms

1. The 25-Unit Minimum Order Rule (MOQ)

To maintain wholesale pricing across our catalog, Blanks Direct operates on a strict minimum order quantity of 25 total units per order.

Mix & Match Flexibility:
You are not required to buy 25 of the exact same item. You can mix and match styles, colors, and headwear categories across our entire shop (e.g., 10 Snapbacks, 10 Trucker Caps, and 5 Beanies) to reach your 25-unit minimum threshold.

Cart Validation Note: Checkout orders containing a total item count under 25 units will not be processed by our system.

2. Processing & Dispatch Speed

Dispatch Window:
Standard picking, packing, and quality checks take 24–48 hours following payment confirmation.

Payment Clearance:

  • Instant EFT & Card Payments: Orders enter the warehouse picking queue immediately.
  • Manual EFT Payments: Orders are dispatched once funds fully clear into our account.

3. Transit Times Across South Africa

Once your order leaves our warehouse floor, standard door-to-door courier timelines apply:

Destination Zone Estimated Transit Time
Major Metropolitan Centers
(JHB, CPT, DBN, PTA, PE, BFN)		 3 – 5 Business Days
Regional & Outlying Areas 5 – 8 Business Days

*Transit times apply to business days (Monday to Friday, excluding public holidays).

4. Real-Time Order Tracking

Automated Waybills:
As soon as our courier partner scans your parcel out of the dispatch bay, an automated notification containing your courier waybill number and direct tracking link will be sent to your registered email and mobile number via SMS.

Direct Monitoring:
You can track your parcel's step-by-step progress from our warehouse floor straight to your door.

5. Delivery Address Requirements

Physical Addresses Only:
Because all shipments are handled via direct door-to-door courier, we require a physical street address where someone is available to sign for the parcel during standard business hours (08:00 – 17:00, Mon–Fri).

No P.O. Boxes: We cannot deliver to P.O. Box addresses or post offices.

Need Assistance with a High-Volume Order?

Have a custom volume request or need specialized logistics support for a large corporate run?

Reach out directly to our support team at cappingsa4u@gmail.com or via our site Contact Desk.